Global Shipping Policy
Warmloomo Global Shipping Policy
We are committed to delivering every carefully crafted item safely and promptly to your doorstep. Wherever you are in the world, Warmloomo provides convenient shipping services directly to your specified address.
1. Shipping Coverage & Delivery Times
We partner with leading global logistics providers such as DHL, FedEx, and UPS to offer reliable shipping worldwide. Estimated delivery times are as follows (calculated from the date your order is processed and dispatched):
|
Region |
Estimated Delivery Time (Business Days) |
|---|---|
|
United States |
Express 5-9 Days / Standard 7-15 Days |
|
United Kingdom, Western Europe |
5-12 Days |
|
Canada |
7-15 Days |
|
Australia, New Zealand |
5-15 Days |
|
Rest of the World |
10-30 Days |
Please note: The times above are estimates. Customs clearance, holidays, or unforeseen circumstances may cause occasional delays.
2. Delivery Guarantee Promise
We are confident in our delivery timelines and back this with our formal promise:
-
Shipping Cost Refund: If your order exceeds the delivery periods listed below, we will automatically refund your shipping fee (or an equivalent portion of the order value for free shipping offers).
|
Destination |
Maximum Delivery Period (From Shipment Date) |
|---|---|
|
US Mainland, Canada, Australia, New Zealand |
40 Days |
|
Other US Regions, United Kingdom |
45 Days |
|
All Other Global Destinations |
60 Days |
-
Full Refund Guarantee: If your order has not arrived within 60 days of shipment, we will reship your items at no cost or provide a full refund. This is Warmloomo's unconditional commitment to you.
3. Address Changes & Verification
To ensure your package arrives smoothly, please double-check your shipping information carefully.
-
Address Changes: You may contact our customer service to modify your shipping address free of charge within 24 hours of order confirmation. After this window or once the order has entered the shipping process, we cannot intercept or change the address.
-
Important Reminder: Please ensure your address (especially house number, zip/postal code, and phone number) is absolutely accurate at checkout. Due to strict carrier delivery protocols, we cannot be held responsible for failed deliveries or lost packages resulting from an incorrect address.
-
If a package is returned to us: We will contact you promptly to arrange a redelivery or process a refund/exchange.
4. Contact Us
If you have any questions about our shipping policy, please feel free to contact us at warmloomo@outlook.com.
Thank you for your trust. The Warmloomo team looks forward to you receiving your cherished items soon.
Warmly,
The Warmloomo Team